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Move BES to new hardware

 
  1. Gather BlackBerry Enterprise Server information.
  2. Ensure permissions are correctly configured.
  3. Move the BlackBerry Configuration Database.
  4. Stop the BlackBerry services.
  5. Install the new BlackBerry Enterprise Server.

 

Task 1 - Gather BlackBerry Enterprise Server information

  1. Go to Start > Programs > BlackBerry Enterprise Server > BlackBerry Manager.
  2. Note the name of the BlackBerry Enterprise Server to be moved.
  3. Close BlackBerry Manager.
  4. Go to Start > Control Panel > Administrative Tools > Services.
  5. Find the BlackBerry Dispatcher and open its Properties.
  6. Record the user name that is specified on the the Account.

Task 2 - Ensure permissions are correctly configured

Set the local permissions on the new BlackBerry Enterprise Server. For instructions, see KB02276.


Task 3 - Move the BlackBerry Configuration Database

Note: If you are running a remote Microsoft SQL Server™ and you wish to continue using it, you can skip this step. If you are running a local installation of Microsoft Data Engine (MSDE), download and install MSDE 2000a from http://www.microsoft.com prior to proceeding with the backup and restore procedure.

Back up and restore the BlackBerry Configuration Database on the new BlackBerry Enterprise Server. For instructions, see KB03112. 

Task 4 - Stop the BlackBerry services

  1. On the source BlackBerry Enterprise Server, go to Start > Control Panel > Administrative Tools > Services.
  2. Stop each BlackBerry service.

Important: Restarting the BlackBerry Enterprise Server will delay message delivery to BlackBerry devices. For more information, see KB04789.




Task 5 - Install the new BlackBerry Enterprise Server

Log in to the new BlackBerry Enterprise Server using the BlackBerry Enterprise Server Service account, then install the BlackBerry Enterprise Server software version that is running. For example, if you are currently running BlackBerry Enterprise Server software version 4.1 Service Pack 1, install BlackBerry Enterprise Server software version version 4.1 Service Pack 1 on the new computer as well. For instructions, see the BlackBerry Enterprise Server for Microsoft Exchange: Installation Guide for your BlackBerry Enterprise Server version.

Note: If the BlackBerry Configuration Database was moved in Task 2, designate the new SQL Server. If you switched to a local installation of MSDE to the new BlackBerry Enterprise Server, select Local.

Important: During the installation, you are prompted for a BlackBerry Enterprise Server name. Ensure that the name is the same as the BlackBerry Enterprise Server name on the previous BlackBerry Enterprise Server. This is information was obtained in Task 1.

Important: Do not start the services on the new BlackBerry Enterprise Server until they are stopped on the source BlackBerry Enterprise Server.




Additional Info

To upgrade the database schema manually without backing up the database on the source BlackBerry Enterprise Server, complete the following steps:

  1. Run createdb.exe on the new BlackBerry Enterprise Server.
  2. Restore the backup to it before installing the BlackBerry Enterprise Server software.
  3. Create a new, blank database with the same name during BlackBerry Enterprise Server software installation. The installation will create the database and install the schema automatically.
  4. Restore the backed up database information.